How can we help?

Open a listing, choose the quantity and press Buy now. After payment the order chat opens automatically and the seller is notified.

All running and completed orders are listed under Orders in the top navigation. Each order has its own chat and a status timeline.

Every listing shows an estimated delivery time. Account and top-up orders are usually delivered within minutes; boosting orders show a completion window in days.

If the seller does not deliver within the stated time you can cancel the order for a full refund or open a dispute from the order page.

Yes. Use the regular chat room to talk to the seller before buying. Sellers can edit the price or create a custom offer.

Each order is tied to one seller, but you can run as many orders in parallel as you like.

Every order gets a short unique code shown on the order page. Quote it when you contact support.

Once you have checked the delivered item, press Complete order. Funds are then released to the seller.

Orders without a response are completed automatically after a set period, so sellers are never left waiting forever.

Yes, every completed order lets you rate the seller in that specific market and leave a written review.

Your payment is held by the platform until you confirm the order. Sellers never receive funds before you have the item.

On the order page press Report a problem. Attach screenshots, describe the issue and an admin reviews the order chat as evidence.

Share details only inside the order chat, never in the regular chat or outside the platform. Change your password after the order completes.

Never pay outside the platform, never accept delivery outside the order chat and never share one-time codes with anyone.

Sellers submit identity documents and pass a reliability check before their first listing goes live. Verified sellers show a badge.

The blue check is awarded to Pro Sellers with 1,000+ completed sales and a consistent rating.

Reviews can only be left after a completed order, so every rating is tied to a real transaction.

Listings with a warranty period cover this scenario. Open a dispute within the warranty and support steps in.

Chat history is stored and counts as evidence. Anything agreed in the order chat is enforceable in a dispute.

Cards, local bank transfers, e-wallets, crypto and GS Coins. Available methods depend on your region and are shown at checkout.

GS Coins payments are free. Other methods may carry a small processing fee that is displayed before you confirm.

Refunds for cancelled or disputed orders return to your balance instantly and can be withdrawn or reused.

Yes. Prices are shown in your chosen currency and converted at checkout.

Most declines come from the card issuer. Try another method or contact your bank.

Yes. An account keeps your orders, chats and buyer protection in one place.

Game accounts, boosting, hourly services, top ups, in-game currency and items across every game on the marketplace.

Pick the game and category, fill in the essentials, upload up to 50 images and set your price. It goes live instantly.

Yes. Price, stock, images and description can be changed at any time without re-approval.

There is no limit and listings are free.

Starter, Mid Game, End Game, Reroll, Whale and Others. Choose the one that best describes the account so buyers can filter.

Every image is auto-watermarked with a link to your profile.

The share of the sale price you give to anyone who refers a buyer. Set it between 1% and 50% or leave it off.

Yes. One verification covers every game and category.

Create a custom offer from the chat with the buyer. It becomes a normal protected order.

Screenshots or files uploaded in the order chat that show the order was delivered. They are used in disputes.

Listings with zero stock or pending moderation are hidden automatically. Check the listing status in your dashboard.

The moment the buyer marks the order complete, funds land in your balance automatically.

Request a withdrawal from the dashboard via crypto or bank transfer and track its status in Statement.

Sales commission is 0%. The only fee is the withdrawal fee, which starts at 4.99% and drops to 0.99% as your seller level rises.

Off-platform trading, multiple accounts, fake listings and chargeback abuse all result in a permanent ban.

Yes, but repeated cancellations lower your rating and can pause your listings.

Orders complete automatically after the set period if delivery proof has been uploaded.

Claims contradicted by the order chat or delivery proof are rejected and may penalize the buyer.

Admins review chat history and proof and decide on clear evidence. Decisions are final.

Press Sign up, confirm your email and you are ready to buy. Selling requires an additional verification step.

Browsing, buying and listing are free. Sellers pay only a withdrawal fee.

More than 1,789 games and growing. Use the Markets page to browse them A–Z.

The website is fully responsive and works on any phone. Native apps are on the roadmap.

A tier describes how far an account has progressed: Starter, Mid Game, End Game, Reroll, Whale or Others.

A game and category pair, for example Genshin Impact → Accounts. Reviews are tracked per market section.

Yes, once every 30 days from Account settings.

Order updates, chat messages and disputes trigger notifications in the app and by email.

The interface is in English; sellers and buyers chat in any language.

The News section publishes patch notes, event guides and market updates every day.

Go to Account → Security and link an authenticator app.

Use Forgot password on the sign-in page to receive a reset link.

Yes, from Account settings once all orders are complete and your balance is withdrawn.

Data is encrypted in transit and at rest. See the Privacy Policy for full details.

Clear the browser cache or try a private window. If the issue persists, contact support with a screenshot.

Check spam and make sure the address is correct. Resend from the sign-in page.

Refresh the page. Chats reconnect automatically when the network is restored.